CDI’s constant focus on product development and support insures users receive the right tools and “know-how” to monitor and maximize casino performance. Our Support Desk is manned Monday—Friday for North American time zones. Customized support hours are designed for international clients. Please inquire with your support representative for details

Customer Center

CDI’s constant focus on product development and support insures users receive the right tools and “know-how” to monitor and maximize casino performance. Our Support Desk is manned Monday—Friday for North American time zones. Customized Support hours are designed for international clients. Please inquire with your support representative for details.


Help Desk
Answers and Advice for Dashboards, Reports, Maps, Analysis Tips, Refreshers, Color Coding, Group Tracking, Floor Profiles, General Questions, and more.

Help Desk

Answers and advice for Dashboards, Reports, Maps, Analysis Tips, Refreshers, Color Coding, Group Tracking, Floor Profiles, General Questions, and more.


Internet Interactive Support
Download Updates, Watchme© Live Interactive Assistance, Webinars, and More.

Internet Interactive Support

Download Updates, Watchme© Live Interactive Assistance, Webinars, and More.


Training Programs
CDI visualization products provides 100’s of ways to analyze the slot floor. In designing our training sessions, it is important to first understand the clients current analysis requirements including specific objectives and corporate goals. With this information we show users how to leverage GlobalSuiteTM and CasinoCAD© features to save valuable time while maximizing earnings. For post training price quotations, please contact your CDI account representative.

Training Programs

CDI visualization products provide 100’s of ways to analyze the casino floor. In designing our training sessions, it is important to first understand the clients current analysis requirements including specific objectives and corporate goals. With this information we show users how to leverage GlobalSuiteTM and CasinoCAD© features to save valuable time while maximizing earnings. For post installation training price quotations, please contact your CDI account representative.


Support Team
CDI’s support team is comprised of highly skilled client support specialists and managers dedicated to providing value-added services to our users.

Support Team

CDI’s support team is comprised of highly skilled client support specialists and managers dedicated to providing value-added services to our clients.

Our Support Desk can be contacted via the telephone at 800-945-0794
International customers to call 702-358-0189


For Asia, call:
Macau: +853-6265-5885
Hong Kong: +852-5184-2660

email requests to support@CasinoDataImaging.com


 
Our Support Desk can be contacted via the telephone at 800-945-0794
International customers to call 702-358-0189
For Asia, call:
Macau: +853-6265-5885
Hong Kong: +852-5184-2660
email requests to
support@CasinoDataImaging.com
 
 
Professional Services
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  CDI E-Learning Webinars and More.  
 
 
Each online session is run by an experienced CDI Client Support Specialist presenting focused instructions to the features and functionality of our analysis applications. Sessions are offered at convenient dates and times to help accommodate your busy schedule. Pre-recorded sessions are also available for easy refreshers and tips to key features.
 
 
 
We encourage you to take advantage of all that CDI Client Support Services offers. We are here to make sure CDI meet and exceed your analysis requirements resulting in optimizing casino performance and revenue. You can reach us by telephone or via email at support@CasinoDataImaging.com
 
 
   
 
 
     
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